Failure to book on or off
Please use this form if you can't book on or off a call on Mobizio for whatever reason
Your Name
Name of Service User (Or property name if shared hours)
Date of Visit
What time did you arrive at the call?
What time did you leave the call?
I confirm that I have read the support plan
Yes
Which Outcomes (from the support plan) have been worked on during this visit?
What has been achieved with the Outcomes during the visit? (Please notify your team manager when an outcome has been completed).
Any other important information about the support visit? If there is a safeguarding concern you MUST notify the office immediately if you work in Outreach, or your Team Leader if in Supported Living (out of office hours you should contact the on-call phone)
Things to celebrate from this visit
What is the reason you could not book on or off
Forgot
Cover call and not on Mobizio
Phone broke
Phone ran out of Battery
Call Extended (Confirmation from Team Leader needed)
Call not added to Mobizio before call (Confirmation from Team Leader needed
Issue with Mobizio App
Other
If the reason is 'Other', What is the issue you had?
SUBMIT FORM