If something is happening that could lead to someone getting seriously hurt or property being damaged, please alert a member of staff and/or call 999 now.

Location of incident

Please provide details of the location of the incident itself, rather than your location.

Your feedback will be collated and given to the relevant team to help them make improvements for future events.

Thank you for taking the time to contact us about your food/ beverage purchase experience. 

Your feedback will be passed to our our Catering partner who'll use this to improve the availability and variety of items on offer around the stadium.

Thank you for taking the time to report a problem with cleanliness within the stadium. 

If the event is still on, if you haven't already done so, please alert any member of staff and they'll arrange for someone from the cleaning team to resolve this.

After each event, we collate feedback and it is given to the Head of the Cleaning Team so they can ensure they are organising their resources in the best way possible.

Thank you for taking the time to provide feedback, this will help us improve the experience for everyone in the future.

Thank you for taking the time to report a problem or suggestion for improvement. 

If the event is still on, if you haven't already done so, please alert any member of staff and they'll arrange for someone to help resolve this.

After each event, we collate feedback and it is given to the head of the each team so they can ensure they are organising their resources in the best way possible.

Thank you for taking the time to provide feedback, this will help us improve the experience for everyone in the future.

Thank you for taking the time to report a problem relating to anti-social behaviour. In future, if you wish to report anti-social behaviour during an event, please alert any member of staff who'll inform the appropriate team or you can also report anti-social behaviour at any time using the following:

Please text details to 07537404821 along with your location (block/row/seat) and the location of the offence.

All messages will be treated with the strictest confidence.

If the event is relating to behaviour outside the stadium, if you haven't already done so, please report it via your local authority's website so they can record the incident and take appropriate action:
- London Borough Haringey
- London Borough Enfield. 

After each event, we collate feedback and share it with the appropriate teams who will use this information to investigate where appropriate, improve training and the way they organise their resources. 

Thank you again for taking the time to provide feedback, this will help us improve the experience for everyone in the future.

Persistent standing is not permitted outside of our Safe Standing areas.
If the event is still on, if you haven't already done so, please alert any member of staff who'll inform the operations team, you can also report anti-social behaviour at any time using the following: 
Please send a text including details to 07537404821 along with your location (block/row/seat) and the location of the offence.

After each event, we collate feedback and it is given to the Head of Operations and security and shared with local authorities and the police. 
They may review security footage and take appropriate action. They'll also use this information to improve training and the way they organise their resources.
Thank you again for taking the time to provide feedback, this will help us improve the experience for everyone in the future.

Thank you for taking the time to report the unauthorised selling of tickets. 

The unauthorised sale of match tickets for any monetary value is a criminal offence under UK law and is a matter we take very seriously.

If you have reported ticket touting, if we need further information we'll be back in touch. 

If you have been a victim of ticket tout and require a letter from the club, you can get this from the Ticket Office on Match day or see here for contact information and more details:  Official Sellers & Unauthorised Ticket Information

Thank you for taking the time to provide feedback, this will help us improve the experience for everyone in the future.

Thank you for taking the time to report a problem outside the stadium. 

Cleaning: We're working closely with the council to ensure that the pre and post event clean up is working for the local community. If you haven't already done so, to arrange collection of rubbish please contact:
- London Borough Haringey or call 020 8885 7700
- London Borough Enfield

Anti Social Behaviour: If you haven't already please report this to your local authority

For emergencies - please use the following telephone numbers:
- If there is an immediate risk - 999
- Crime stoppers – 0800 555 111
- Non-emergency number – 101

Transport: After each event, we collate feedback and work with local authorities, our transport partners and the police to help make improvements.

Thank you for providing the information. It will be used anonymously and provided in an aggregate format to the relevant teams to help improve the experience for everyone for future events. 

If you'd like to, you can leave your email address below and, should we require further information, we'll use this email address to contact you. 

Your email address will not be used for marketing purposes. We will use this information in an aggregate form and any personally identifiable information will be deleted within 60 days. View our Privacy Policy