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Survey for Frontline Workers
Introduction:
The following questionnaire is designed to explore the current and relevant concerns of teenagers (aged 13 to 19) living in Ontario. Your input is very valuable as a frontline worker. The survey is anonymous.
Demographic Information:
A. Do you work in Ontario
Clear choice
Yes
No
B. What is your primary role? Click as many as applicable
Social worker
Social service worker
Mental Health Counselor
Case Worker
Teacher
Other; please specify
C. What is your work setting?
School
Settlement agency
Private practice
Other, please specify:
D. How many years have you been working with teens?
Please select
Less than 1 year
1-2 years
3-5 years
6-10 years
11-15 years
16-20 years
More than 20 years
Please select
E. How many teenagers are you in direct contact with daily?
Clear choice
1–5
6-10
11-15
16-20
21 & more
F. How many newly immigrated teens do you work with daily?
Clear choice
1–5
6-10
11-15
16-20
21 & more
G. What’s the age group of teenagers you have direct contact with?
select all that applies
.
Select all
Clear choices
13-15
16-17
18-19
H. What age group are you in?
Clear choice
21-30
31-40
41-50
51 and above
Prefer not to say
I. What is your gender?
Clear choice
Female
Male
Non-Binary
Prefer not to say
Other (Please specify if you'd like):
J. Do you speak any language other than English?
Clear choice
Yes
No
K. Have you received any specific training for working with immigrant teens?
Clear choice
Yes
No
If yes, please describe the type and duration of the training you received.
Name of the Training
Duration of the Training
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Survey Questions:
1. What challenges do you face when communicating with newly immigrated teens? Please choose as many as applicable.
Language barriers
Cultural differences in communication styles
Need for more training in cultural competency
Difference in nonverbal communication clues
Difficulty in building rapport and trust
Limited English proficiency of Parents/Caregivers
Limited access to translation services
Challenges with Virtual services.
Please choose as many as applicable.
Lack of privacy
Distraction/ Divided attention
Disengagement
Technological barriers (lack of access to devices or Internet connection)
Other, please explain if there are any:
2. What resources are available to you to overcome language barriers in your work setting?
Please choose as many as applicable.
Interpreters
Translation services
Not applicable
Other: please specify
3. In your experience, what mental health issues are most common among the newly immigrated teens you work with?
Please choose as many as applicable.
Anxiety
Stress
Worry
Panic attacks
Depression
Trauma/PTSD
Adjustment issues
Interpersonal conflicts
Low self-esteem
Procrastination
Grief/ loss
Anger
Suicidal ideation
Self-harm
Sleep issues
Addictive behaviors
Substance use
Eating disorders
Phobias
Other, please explain if any:
4. In your experience, what stressors or challenges are most common among the newly immigrated teens you work with?
Please choose as many as applicable.
Language barrier
Academic concerns
Adjustment issues
Controlling parents
Family challenges
Separation from family and friends
Pressure to succeed and meet family expectations
Discrimination/ Microaggressions
Bullying
Financial constraints
Loneliness/isolation
Social rejection/Isolation
Difficulty making new friends/connections
Domestic violence
Cultural immigration stress
Traumatic experience
Legal issues (court, criminal court, CAS (Children’s Aid Society), Lawyers, Parents’ divorce/separation)
Other, please explain if any:
5. In your experience what barriers do newly immigrated teens face in accessing mental health resources?
Please choose as many as applicable.
Financial issues
Transportation barriers
Long wait-times for appointments
Lack of trust in service providers
Difficulty with system navigation
Lack of information about available resources
Stigma associated with mental health concerns
Limited availability of multilingual/multicultural resources
Other, please explain if any
6. What academic challenges do you consider newly immigrated teens face? Please choose as many as applicable
Language proficiency issues
Different curriculum
Study habits
Not applicable
Other, please explain if there are any:
7. On a scale of 1-5 how well do you perceive newly immigrated teens to integrate socially within their peer groups?
Clear choice
Not well
Slightly well
Moderately well
Highly well
Extremely well
Not applicable
Other; please specify
8. How often do you believe that newly immigrated teens experience bullying or discrimination?
Clear choice
Always
Often
Sometimes
Rarely
Never
Not applicable
Other; please specify
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9. In your experience how involved are the families of newly immigrated teens in their teens’ adjustment process?
Clear choice
Very low
Low
Moderate
High
Very High
Other; please specify
10. How frequently do you observe substance use among newly immigrated teens?
Clear choice
Always
Often
Sometimes
Rarely
Never
Other; please specify
11. In your experience how effective are the current educational programs on substance use for newly immigrated teens?
Clear choice
Not effective
Slightly effective
Moderately effective
Highly effective
Extremely effective
I don’t know
Any other comments; please specify
12. In your experience what behaviors do teens commonly engage in? Choose the top five:
Skipping school/ Truancy
Physical fights
Bullying others
Substance use
Substance dealing
Theft
Vandalism
Viewing pornography/ sexual content
Gambling
Involvement with gangs
Engaging in unsafe sexual practices (e.g. unprotected sex)
Not applicable
Prefer not to say
Other; please specify
13. In your experience what community resources are required to support newly immigrated teens?
Please choose as many as applicable.
Language classes or ESL (English as a Second Language) programs
Tutoring and academic support services
Mental health services and counseling
Youth mentorship programs (Aged 13-19)
Volunteering opportunities
After-school programs and clubs
Community centers and recreational facilities
Cultural organizations and ethnic community groups
Legal aid services
Health clinics and medical services
Employment services
Housing assistance programs
Translation and interpretation services
Food banks and nutritional programs
Transportation assistance
Social integration programs (e.g., peer support groups, teens/youth groups)
Libraries and educational resources
Religious organizations offering support
Technology access programs (e.g., free or discounted internet access, computer access)
Other (please specify):
Please specify the resources that are not readily available.
14. Which of the following behaviors do you observe among teens related to using the internet?
Please choose as many as applicable.
Excessive use of social media and friendship apps (Instagram, TikTok, Snapchat, etc.)
Gaming
Gambling
Posting inappropriate content on the internet
Not applicable
Other; please explain
15. In your experience how often do teens experience cyberbullying or harassment online?
Clear choice
Always
Often
Sometimes
Once or twice
Never
Uncertain/ I don’t know
Not applicable
Other; please specify
16. How safe do you perceive the environment (community/school etc.) to be for teens?
Clear choice
Very Unsafe
Unsafe
Somewhat safe
Safe
Very safe
17. Please elaborate on your response to the environment being safe or unsafe in the previous question.
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18. In your experience, how often do teens feel supported/receive support in the community (in-person interactions) based on their gender, sexuality, race/ ethnicity, culture, religion, or other aspects of their identity?
Clear choice
Never
Rarely
Sometimes
Often
Always
I don’t know
Other; please specify
19.
In your experience, how often do teens feel supported/receive support in the community (in virtual interactions) based on their gender, sexuality, race/ ethnicity, culture, religion, or other aspects of their identity?
Clear choice
Never
Rarely
Sometimes
Often
Always
I don’t know
Other; please specify
20. In your experience what are the positive impacts of using social media/internet on teens? Click as many as applicable.
Enhanced Mental health
Improved Physical Health
Increased Resilience
Enhanced Productivity
Improved Attention
Improved Sleep
Increased Motivation
Enhanced Self-confidence
Inspired by public figures/animation figures/influencers
Satisfied with body image
Increased frustration tolerance
Decreased irritability (more Flexibility / easygoing)
Receive identity-specific support (such as LGBTQ+, racial/ ethnic groups, religious groups, people with disabilities)
General support online
I don’t know
Other positive impacts; please explain
21. In your experience what are the negative impacts of using social media/internet on teens? Click as many as applicable.
Mental health issues
Physical Health issues
Decreased Resilience
Procrastination
Issues with Attention
Sleep issues
Lack of Motivation
Low Self-confidence
Comparison with influencers/public figures/animation figures
Unrealistic body image expectations
Decreased frustration tolerance
Increased irritability
Reduced the possibility of developing conflict resolution skills and social engagement
I don’t know
Other; please specify
22. How can the negative impacts of social media/internet use be reduced and the positive impacts reinforced?
23. How knowledgeable are you about cybersecurity in your role working with teens?
Clear choice
Not knowledgeable at all
Slightly knowledgeable
Moderately knowledgeable
Very knowledgeable
Extremely knowledgeable
Other; please specify
24. How aware are you of the consequences of teens posting content online?
Clear choice
Not aware at all
Slightly aware
Moderately aware
Very aware
Extremely aware
Other; please specify
25. Please share any additional support you may need to support teens, any other challenges, and any suggestions.
Submit
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