Please read carefully
When submitting receipts for payment, please ensure documents are on official practice stationery and include the following:
• Name of the person receiving treatment/legal advice.
• Type, cost of treatment and individual dates for each session of treatment received.
• All legal receipts must state the nature of legal advice received, and any help on the particular matter will be one-off.
• Amount paid for the treatment/legal advice.
• Name and address of the practice providing the treatment/legal advice - official letter heading or stamp. This must be within Great Britain and paid for in pounds sterling.
PLEASE NOTE: We also require separate proof of payment to accompany your practitioner receipt. This can be in the form of a debit/credit card receipt, bank statement or till receipt.
We are only able to accept block bookings once you have attended the appointments, and the receipt must state the dates and costs thereof. We are unable to reimburse the cost of a block booking before all treatments have taken place.
Unfortunately, we CANNOT accept any of the following:
• Appointments dated before your membership is active.
• Appointments or receipts for treatment/legal advice gained outside Great Britain.
• Treatments that take place at a spa, or form part of a spa visit, or any wowcher/groupon-type receipts.
• Receipts and treatments older than 6 months.
• Business cards, compliment slips and appointment cards.
• Treatment conducted by therapists not trained or registered with the relevant professional body.