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River Glen Dental

                                            4-575 River Glen Blvd., Oakville, ON       905 257 0002       info@riverglendental.ca

 

                             Welcome to River Glen Dental

Personal Info

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Medical History

The following information in required by the dentist to assist in proper diagnosis and treatment.

Do you have or have you had any of the following medical conditions listed below?
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Dental History

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                          Patient Privacy Information and Consent Form   

As outlined in the Ontario Health Information Privacy Act we are obligated to have each patient sign a consent form allowing us to collect, use and disclose person information as outlined in the specific guidelines.

Your privacy is of utmost importance to us and we are committed to ensuring the collection and use of your personal information is dealt with responsibly by all members of our team. If at any time you have any questions or concerns about our code of privacy, please feel free to discuss it with Dr. Sardana or our patient coordinators.

Reasons for collecting and disclosing personal information include:

- Collecting information necessary for your dental treatment.
- Keeping accurate up to date records needed for contact information, billing accounts, payment collection and insurance information.
- To assess your health needs and risks.
- To communicate to other practitioners regarding referrals and ongoing treatment.
- To comply with legal regulatory requirements as outlined by the Royal College of Dental Surgeons of Ontario and the Regulated Health Professions Act.
- To disclose information to insurance carriers as requested on a need to know basis.

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Insurance Privacy

In July 2003 the Royal College of Dental Surgeons passed a privacy Act, which prevents all dental offices from obtaining the insurance details of their patients.

Because of this, it has become necessary for us to ask you, our patients, to keep track of all your insurance details including treatment frequencies and insurance maximums etc. Please be advised that your insurance company does not inform us if there are any changes to your policy nor do we have any way of obtaining such information. If you have any changes to your insurance you must inform us so we are able to complete your claims and estimates correctly. Such changes include Insurance company, policy number, certificate number, change of your personal address or name change.

If we do not hae your correct information this will cause a delay in you receiving your benefits.

Any estimates sent to your insurance company on your behalf should be reviewed and discussed by yourself and one of our patient coordinators prior to the scheduled treatment date. Prebooked appointments will not be confirmed until we receive  and discuss this information. If estimate answers are not received by the patient in a timely manner, it is the patient's responsibility to notify our office prior to the scheduled appointments.

Payment

Please be aware that payment is due as services are rendered. We accept Cash, Debit, Visa, Master Card or Amex. Please note once we have submitted your insurance claim your insurance company will reimburse you directly for the benefits allowed by your carrier.

For all major restorative treatment, we require payment for the lab fee at the initial appointment. Final billing for the treatment and insurance submission will take place on the insertion or completion date.

Cancellation Policy

Your appointment is especially reserved for you. If you cannot keep your appointment, we require at least 2 business days notice. If we are not notified before this time you may be billed $50 per appointment for the lost time. Your understanding is appreciated.

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