Serving and protecting our clients

The 123FormBuilder team pays a lot of attention when it comes to secure user data and storage, therefore we've provided the best security measures to ensure our partners and clients are always protected from network abuse, spam and more.

  • Spam Protection
  • Virus and Malware protection
  • HTTPS connection on sign up
  • SSL Encryption
  • Backups
  • Data recovery

Network Protection Tools and Servers

We're hosted on Amazon Web Services, one of the most prominent servers on the Web equipped with the best network protection tools. Our platform is carefully monitored 24/7 for potential threats and unauthorized activities, such as Man in the Middle Attacks or IP Spoofing. We thank Amazon for its long term experience in protecting both its physical and virtual structure, as well as its long commitment in securing and encrypting sensitive data and private information. 123FormBuilder has the latest packages installed, updated whenever needed with a 256-bit SSL connection path between users and their 123FormBuilder accounts and subaccounts. All data is encrypted and securely kept on Amazon's servers in multiple data centers across the United States.

McAfee Virus and Malware Protection

We use spam, virus and malware protection services provided by McAfee. All latest threats are carefully monitored and cleaned on a daily basis, so that our partners and users can navigate in a secured environment. Feel free to close deals on your online order forms without encountering any external threats at all!

Full Submission Filtering and Control

123FormBuilder allows you to control the way you receive submissions. You can limit or even restrict certain submissions from a variety of available options. You can:

  • Limit the total number of submissions (and even manage IP restrictions).
  • Add Captcha to your forms. Find out more about spam protection.
  • Accept or reject submissions from certain countries.
  • Add password protection to your forms.
  • Enable or disable form availability.

Backup and Restoring Data

With 123FormBuilder you will not lose any data, ever. You can trust our services in storing and tracking your data. At your request, we can:

  • Recover the CSV file of any form you own.
  • Transfer forms from one account to another.
  • Recover forms (paid plans only; possible within 30 days after deletion).

User Responsibility

As hard as we work to ensure all data is well maintained and secure, it's also the responsibility of our clients not to give away any valuable information that could jeopardize their accounts. Our Support team will contact you if the system detects any problems with your account or the way you use the forms, but we will never ask for your password.

If you need help in determining whether an e-mail you receive is legitimate or not, please feel free to forward a copy to us at customercare[at] You can also ask us any questions you may have about security and protecting your data. For any further information, read our Terms of Service.

We encourage security specialists to contact us whenever they find potential vulnerabilities in our security system, without making the information public. Their names will appear on our Acknowledgements page.